About

I enjoy working with ambitious people, to reach challenging goals. I like the big picture. I like understanding the people and technologies I'm working with, and I like to get the most of the capabilities at our disposal. I believe in enabling though technology.

Experience

• Product owner / operational lead Cloud - Essent IT (Den Bosch, NL) Aug 2018 - May 2024

  - Product & Platform ownership: Managed the cloud team stakeholders and prioritization of the cloud backlog.
  - Team management: Handled team intakes, coaching, development and direction (8 external consultants, 4 internal).
  - Service Management: Handled alignment, direction and service improvement of supplier of cloud services.
  - Responsible for daily run of cloud services, including incident-, problem- and change management.
  - Solution and infra architecture: aligned designs for cloud landing zone, implementation of security tooling, and cloud design for new busines solutions.
  - Responsible for cloud governance, cost management, security.
  - Professionalized cloud ops by moving to IaC and CI/CD workflow.
  - Implemented SAFe agile way of working.

• Sr. Technical Application Manager - Essent Retail Energy Management (Den Bosch, NL) Jul 2015 - Aug 2018

  - Solutions and infra architecture: Built bespoke monitoring framework for core REM infrastructure.
  - Managed upgrades and maintenance on business critical applications.
  - Solutions and infra architecture: designed and delivered infrastructure layer for new REM applications.
  - Team management: Handled team intakes, coaching, development and direction (5 external consultants, 3 internal).
  - Service Management: Handled alignment, direction and service improvement of supplier of development services.
  - Implemented DevOps way of working and agile rituals.

• Sr. Technical Application Manager - Essent B2B (Den Bosch, NL) Mar 2012 - Jul 2015

  - Responsible for incident- problem- and change management Microsoft Dynamics-based system landscape.
  - Handled counting and controls for data migration from SAP-ISU system to MS Dynamics.
  - Solutions and infra architecture: co-authored designs for flanking applications of MS Dynamics landscape, and delivered infrastructure.
  - Service Management: Handled alignment, direction and service improvement of supplier of MS Dynamics platform.

• Service Manager - Essent IT (Den Bosch, NL) May 2010 - Mar 2012

  - Process management: Handled Essent-wide process management and reporting on incident-, problem- and change managment processes.
  - Service Management: Handled alignment, direction and service improvement of supplier of tibco integration services.
  

• Operational lead SAP ISU/CRM - Essent IT (Den Bosch, NL) Dec 2008 - Apr 2010

  - Process management: Responsible for daily run of SAP ISU and CRM services, including incident-, problem- and change management.
  - Service Management: Handled alignment, direction and service improvement of supplier of SAP services.

• Business analist / project manager - Essent Grid (Den Bosch, NL) Jul 2007 - Dec 2008

  - Solutions Architecture: Designed and delivered reporting on completion of market messaging processes for Dutch energy market in SAP BW.
  - Handled process analysis and improvement for operational processes of Essent Grid.

Certification

AWS		Azure		Other
	Advanced Networking specialty Mar 2024		Network Engineer associate Apr 2024		Cisco CCNA Mar 2024
	Security specialty Feb 2024		Developer associate Apr 2024		Terraform Associate Dec 2023
	Sysops Administrator associate Jan 2024		Administrator associate Mar 2024		Certified SAFe Product Owner/Product Manager Mar 2023
	Developer associate Dec 2023		Fundamentals Jan 2020		Lean Practitioner (green belt) Oct 2017
	Solutions Architect associate Nov 2020				TOGAF 9.1 Foundation & Certified Nov 2015
	Cloud practitioner Nov 2019				ITIL V3 Expert Jun 2012
					Prince2 practitioner Nov 200